How long do we have to wait for a booking confirmation?

Can I cancel my booking?

As long as the booking is requested within working hours from 9am-7pm, the maximum time taken to confirm is 1 hour. However, confirmations are usually sent before that. 

We would be happy to help you reschedule or cancel your booking if you inform us at least 3hrs prior to the actual booking time. However, if it is after that, we will only be able to offer you a partial refund. 

Frequently Asked Questions